Privacy Policy

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Pro leak Ltd is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

We may collect the following types of personal information when you use our website or contact us:

• Name, address, and contact details (telephone, email).
   
• Details of enquiries or service requests.
   
• Payment information (if applicable).
   
• Technical data (IP address, browser type, and website usage data via cookies).
   

We use your personal information to:

• Provide leak detection and related services.
   
• Respond to your enquiries and customer support requests.
   
• Process payments and issue invoices.
   
• Improve our website and services.
   
• Comply with legal obligations.
   

We will only use your data where we have a lawful basis to do so (for example, to perform a contract with you, comply with legal requirements, or with your consent).

We will never sell your personal information.
We may share your data with:

• Service providers and contractors who work with us to deliver services.
   
• Legal or regulatory authorities if required by law.
   
• Payment processors (for secure handling of transactions).
   

Our website may use cookies to improve your browsing experience and analyse website traffic.
You can control or disable cookies in your browser settings, but some features of the website may not function properly.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
   
• Request correction of inaccurate data.
   
• Request deletion of your data (“right to be forgotten”).
   
• Restrict or object to processing.
   
• Request data portability.
   

To exercise these rights, please contact us using the details below.

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.